Serving People In Need (“SPIN”) | Privacy Policy

Guided Assistance to Permanent Placement Housing Program (“GAPP”)
SPIN’s staff collects personal information directly from the client as required by law or required by organizations that give us money to operate the GAPP Program. Other personal information collected is important to run the GAPP Program, to improve services for our clients, and to better understand the needs of our clients. SPIN’s staff only collects information that is considered to be appropriate.

Clients have the right to not answer any questions, unless entry into the GAPP Program requires it. Clients have the right to privacy and the right to confidentiality. Only staff who work directly with clients or who have administrative responsibilities have access to client information. Each client must complete a “Release and Exchange of Confidential Information” consent form during the application process. No information will be released to another individual or organization without this signed written consent. A copy of the signed “Release and Exchange of Confidential Information” consent form will be provided to the client upon request. The client has the right to request access to their client records. Client records are maintained for 7 years after the date of the last use. After 7 years, client records are destroyed via an appropriate destruction method as required to maintain client privacy and confidentiality.

The GAPP Program’s Privacy Policy may be amended at any time and the amendment(s) may affect information obtained by the staff before the date of the change. An amendment to the Privacy Policy regarding use or disclosure will be effective with respect to information processed before the amendment, unless otherwise stated. A copy of this policy is available upon request.

Website Analytics & Cookies
We do not use cookies or tracking technologies for the purpose of website analytics. However, please note that your web browser or our website platform provider (Squarespace) may use cookies as part of their functionality — for example, to enable basic site performance or security. These cookies are not controlled by us and are not used by us to collect or analyze visitor behavior.

We only collect and store information that users voluntarily submit, and solely for the purposes clearly communicated at the time of submission. For example, individuals who sign up for our newsletter will receive our newsletter; those who request assistance will be contacted with relevant support or resources.

Personal Information
We take the protection of your personal information seriously. Our organization uses industry-standard security measures—such as secure servers and restricted access protocols—to safeguard your data from unauthorized access, disclosure, or misuse. SPIN does not share personal information outside of the organization other than as outlined in the GAPP program guidelines or with client consent. Clients may contact info@spinoc.org to have their personal information updated.

Privacy Policy effective date:  06/16/25